Privacy Policy

At Urban Aura, we are committed to protecting the privacy and personal data of every guest. This policy explains how we collect, use, and safeguard your information when you visit our website or stay with us.

1. Information We Collect

We may collect the following information from our guests:

• Full name, contact number, and email address during reservations or inquiries.

• Payment details (processed securely through authorized payment gateways).

• Identification documents such as Aadhaar, Passport, or Voter ID at check-in.

• Browsing data or preferences collected through cookies to improve website experience.

2. How We Use Your Information

Your information is used only for:

• Booking confirmations and customer communication.

• Processing secure payments and managing your stay.

• Providing personalized services and offers.

• Ensuring safety, compliance, and internal record maintenance.

3. Data Protection

We use encryption, firewalls, and secure data storage to protect your personal information. Only authorized staff have access to guest details, and all transactions are processed through verified, secure channels.

4. Third-Party Disclosure

We never sell or rent your data. Information is only shared with trusted service providers (such as payment gateways) to facilitate bookings or when required by law.

5. Your Consent

By using our website or making a booking, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

6. Updates to Policy

We may update this policy periodically. Please check this page for the latest version.

📧 For any privacy-related concerns: info@hotelurbanaura.com